Enabling Customer Excellence with Salesforce

Surj Bagga

President

Surj Bagga serves as the Managing Partner at Seerion responsible for executing company’s strategic direction and business growth.

Prior to Seerion, Surj was a Partner at IBM Global Business Services and a Principal at PriceWaterhouseCoopers. Surj also served as Director IT at Retix Corporation and CIO Biosafety Systems, where he was responsible for a successful IPO.

Surj is a trusted advisor and IT transformation leader at several Fortune 500 companies covering Technology, Life Sciences, Consumer Products, and Manufacturing sectors. He holds an MBA from University of Manitoba, Canada and a B.Tech in Engineering from IIT, Kharagpur.

Elizabeth Austin

Exec Vice President

Elizabeth is responsible for Global Client Development. Elizabeth brings more than 20 years of experience in branch, regional, and national sales organizations.

Elizabeth has helped Seerion strengthen, streamline and automate sales, operations, and customer service while building and expanding the US Team. She has a solid career of winning and managing clients in US and Globally.

Elizabeth has been associated with Seerion since 2007, she has played a key role in the strategic account planning, and process development. With a strong knowledge of both service delivery, and account management, Elizabeth has played a pivotal role in managing our accounts’ growth, profitability, and the value-add relationship with the Clients.

Alan Wolfson

Vice President Finance

Alan has over 30 years of audit and financial analysis experience across a wide spectrum of small, medium and large industries. Alan is a valuable member of the Seerion company responsible for financial services.

He is a certified public accountant from the state of California and comes with a stellar reputation in the field of finance and audit.

Finance

Digital Transformation and rapid disruptions in ways of working are leading to deployment of innovative business models.

Evolving technologically is at the heart of efforts to serve customers better through customer experience management. Adopting new banking technology is, therefore, critical for financial services organizations to thrive.

The advent of smart analytics allows financial services companies to mine the wealth of consumer data to understand and service customers better. Technology has also helped organizations develop innovative financial services.

The development of better payment systems is a key challenge for organizations. There is also the possibility that robo-advisory will be a significant application in the future. Similarly, blockchain-based services will gain in popularity in the coming years.

Software Quality Assurance

SAP Enterprise Resource Planning (SAP ERP)
SAP Supply Chain Management (SAP SCM)
SAP Customer relationship Management (SAP CRM)

SAP Enterprise Asset Management (SAP EAM)
SAP Product Lifecycle Management (SAP PLM)
S/4 HANA

Technical Leads

SAP Enterprise Resource Planning (SAP ERP)
SAP Supply Chain Management (SAP SCM)
SAP Customer relationship Management (SAP CRM)

SAP Enterprise Asset Management (SAP EAM)
SAP Product Lifecycle Management (SAP PLM)
S/4 HANA

Business Analyst

SAP Enterprise Resource Planning (SAP ERP)
SAP Supply Chain Management (SAP SCM)
SAP Customer relationship Management (SAP CRM)

SAP Enterprise Asset Management (SAP EAM)
SAP Product Lifecycle Management (SAP PLM)
S/4 HANA

Software Product Managers

SAP Enterprise Resource Planning (SAP ERP)
SAP Supply Chain Management (SAP SCM)
SAP Customer relationship Management (SAP CRM)

SAP Enterprise Asset Management (SAP EAM)
SAP Product Lifecycle Management (SAP PLM)
S/4 HANA

Project Managers

SAP Enterprise Resource Planning (SAP ERP)
SAP Supply Chain Management (SAP SCM)
SAP Customer relationship Management (SAP CRM)

SAP Enterprise Asset Management (SAP EAM)
SAP Product Lifecycle Management (SAP PLM)
S/4 HANA

Healthcare & Life Sciences

Regulatory and pricing pressures continue to rise with the demand to provide more support to patients and increased collaboration with providers and payers. We work closely with our clients in providing affordable value-based healthcare technology solutions.

Our Consultants are highly skilled IT Healthcare professionals with domain expertise in Electronic Health Records, Clinical Development systems, Patient Engagement and Healthcare Enterprise Resource Planning (ERP) solutions.

Life Sciences

Innovation is the name of the game for biotech, pharmaceutical, and medical device companies, but the life sciences landscape has never been more complicated and exciting. Developments in wireless technologies and IOT are allowing medical device companies to provide a high degree of interconnectedness and real time data sharing with healthcare organizations.

Data Collection, and Analytics solutions is providing deep insights and better patient outcomes. Our expertise is the areas medical device data management systems, mobility, business intelligence, and data warehousing enable our clients to provide value-based services, lower costs and create add on revenue sources.

Technology

Over the last several years, with the proliferation of Analytics, Social and Mobility, Technology companies have been continually changing their products and services to the consumers. They are demanding better shopping experiences and looking for competitive pricing for the consumer goods.

Our consultants have deep industry experience and understanding of best practices. We have worked with several Technology companies to achieve better bottom line results. Our subject matter professionals specialize in Process Improvements, Supply Chain Management, Manufacturing & Operations. They are ready to assist you in your journey of Supply Chain Excellence and Digital Transformation.

Manufacturing

The manufacturing industry is rapidly evolving, as globalization and shift of demand to emerging economies has increased the complexity of the supply chains. This has resulted in companies proactively managing risks, and seeking visibility across multiple layers of their global supply chains. Driving excellence across all operations in Manufacturing is pivotal.

Our consultants at Seerion have experience in the areas of Supply Chain Management, Analytics, and Mobility to reduce client risks, improve asset utilization and reduce operating costs. We understand the impact of the rapid advent of robotics, IOT and other ongoing product innovations in the manufacturing industry. We provide a full range of services including industry best practices and continuous process improvements, designed to meet the unique requirements and challenges of our clients.

Utility & Energy

Utility and Energy sectors are undergoing robust transformation towards, cleaner affordable and more efficient distribution capabilities. Emerging Business models are changing the relationships between customers, utilities, energy companies and regulators.

Performance based models are requiring Utilities and Energy clients to becoming more customer value focused, and putting pressure on the traditional cost of service models. New Technologies and solutions in Energy Management, Enterprise Asset Management, Smart Grids and Supply Chain Management are enabling our clients to develop more sustainable and competitive business models.

Utility

Utility and Energy sectors are undergoing robust transformation towards, cleaner affordable and more efficient distribution capabilities. Emerging Business models are changing the relationships between customers, utilities, energy companies and regulators.

Performance based models are requiring Utilities and Energy clients to becoming more customer value focused, and putting pressure on the traditional cost of service models. New Technologies and solutions in Energy Management, Enterprise Asset Management, Smart Grids and Supply Chain Management are enabling our clients to develop more sustainable and competitive business models.

Public Sector

Expand your digital service capabilities with a cloud platform that can flex and scale to engage employees and customers with a 360 view to create a single of source of the truth for faster service and efficiency.

Customer Experience

Get a comprehensive view of each customer interaction
Engage with customers by managing communications more efficiently
Any time digital access to government services, benefits, and customer support
Create a self-service portal that lets customers track their cases online and get notifications about critical status updates

Employee Engagement

Transform the employee experience with modern tools that connect people to information through a self-service help desk.

Engage employee through tools to provide better customer experiences
Transform contact center productivity through instant access to critical information
Automate processes, improve employee engagement , accelerate organizational performance and ROI

IT Innovation

Build, integrate, and deploy government apps that can deliver on mission objectives. Connect legacy systems on a secure cloud platform

Quickly implement IT innovation capabilities and accelerate time to value
Deliver modernization from infrastructure to applications to meet increasing mission demand
Integrate and legacy or ERP system to a flexible and scalable integrated cloud platform
Connect legacy systems into a single source of truth and turn technical debt into innovation

Public Sector Health and Human Services

Streamline public health records and social programs to deliver high- quality healthcare and drive innovation with Salesforce as your trusted partner

Connect the ecosystem of public payers, providers, and modern medicine through interoperable systems
Transform patient experience with real time patient data and personalized journeys
Incorporate everything from EHR data and treatment plans to patient preferences – achieve a robust system of patient engagement

Vaccine Management

Vaccine Management on the Salesforce Platform provides a rapid and flexible approach to managing, delivering, and administering vaccine services.

Get a comprehensive view from a single dashboard to better manage and react, through salesforce public health command center
Accurately forecast demand for rapid mass vaccination, leverage single solution for planning and prioritization of inventories
Manage vaccine distribution and centralized clinical scheduling capabilities
Accurately capture vaccine delivery information and prepare for safe vaccination practices
Engage public through notifications and provide digital credentials

Salesforce Health Cloud

Health Cloud

Personalize engagement on a unified, intelligent platform to improve outcomes and reduce costs.
360-degree view of the entire ecosystem, including Providers, Payers, Pharma, MedTech and public sector health
Seamlessly connect data and systems in a meaningful way to scale 1-to-1 engagement with every stakeholder

Patient Engagement

Proactive, direct, and effective patient communications
Multi-channel outreach ensures efficiencies while increasing member reach and action.
Personalized patient communication at scale as patients prepare for their procedures

Patient Journeys

All journeys contain templates for each outreach stage and channel
Stages include appointment scheduling, appointment reminder, missed appointment
Seamless experience across the provider & payer member journey, from acquisition, onboarding, through engagement and retention

Account & Appointment Tracking

Monitor all associated appointments through activity tracking
Keep the patient moving forward from initial lead to patient care and track steps along the way
Care Coordination Manage care in Health Cloud with an initial Care Plan, Patient Card, Chatter, and Timeline

MedTech & Pharma

Bring teams closer to their customers
Transform virtual sales, provider relationships, and patient engagement to accelerate value and drive results.
Achieve commercial excellence by connecting sales, service, marketing, and operations with critical data.

Public Sector Health

Put your community at the center of every government health experience.
Meet your constituents where they are.
Enable staff to make the best decisions possible with insight-driven processes and a 360-degree view of the individuals and families they serve.

Salesforce Service Cloud

Salesforce Service Cloud is the leading customer service platform that delivers great customer service with a holistic view of every customer.

Connected Customer View

Complete visibility into products and services that customers already own
Track, manage and resolve issues with a unified view of every case including Service Level Agreements
Cross sell and Upsell Opportunity maximization

Flexibility & Adaptation

Tailor Service cloud capabilities to align easily to your way of working
Automate business processes with intuitive workflows and prebuilt components
Extend your service capabilities with easy-to-use platform tools

Mobility

Resolve issues in the filed faster with SFC cutting edge mobile app
Create new revenue opportunities onsite by connecting easily to customer history, parts inventory, knowledge articles easily
Increase effectivity and efficiencies through quick to build mobile-ready, self-service websites and ready-to-use templates

Scalability

Leverage the real time built to scale infrastructure to support any customer service surge
Scale up your operations fast with latest AI technologies, detect common issues and resolve cases faster
Focus agents time and energies on customer service issues , letting the technology due the heavy lifting

Security & Trust

Leverage the platform that provides you an out-of-box security layer
Strong control over security , compliance, and monitoring
Key advantages include multitenant architecture, security compliance and control over authentication, permissions, data access encryption, etc.

Salesforce Sales Cloud

Leverage the power of Salesforce Sales Cloud to scale up your sales processes and speed up your revenues. Adopt new ways of selling, learn new ways of connecting with your customers by leveraging the Customer 360 built-in CRM insights and collaborative best practices. Skill up your people faster than ever. Boost productivity at every step of the sales cycle and help all reps meet their full potential.Engage with customers and partners throughout the sales cycle with real-time communications that are faster and less formal than emails or meetings.

Contact Management

Organize contacts , schedules, manage deals more effectively
Get a complete view of your customer and account data , including activity history, key contacts, customer communications, and internal collaboration on account discussions
Understand social data to uncover valuable insights about customer issues

Opportunity Management

View critical details and timelines of your customer’s activity and the stages of your deals
Manage all sales deals within salesforce while staying connected to the customers and the people you need to close every sales, from anywhere
Streamline the sales process, from sales and forecasting stages to quotes to closing the deal with few clicks.

Leads Management

Route and assign leads to the right people, set up automatic lead scoring and routing
Convert leads into opportunities faster , access the most up-to-date contact information, understand the relevant insights and write and track emails from salesforce CRM
Track marketing campaigns across all channels including social media, understand the impact of your marketing activities on your sales pipeline

Activity Management

Sell smarter, not harder, focus on high value tasks, automate low value tasks, use the sales tools to drive productivity
Get a 360 view of your customer interactions , capture emails from outlook and Gmail instantly in Salesforce
Sell smarter and move deals faster from anywhere with AI-driven insights and email tracking

Pipeline & Forecast Management

Get real time visibility of pipeline and forecast to grow business revenues
Leverage the power of AI to understand data insights and clarify business decisions that drive revenues
Drive pipeline accuracy and flexibility through quick built-in filters and out-of-the-box KPIs.

Process Automation

Design and optimize business process with point-and-click simplicity. Create repeatable success with automation in your deal cycle, from discounts to approvals.
Create workflows that guide agents through qualification to recommendations and next steps on a deal
Keep the deals moving forward with automatic approvals for any business requests, including deal discount approvals, travel expense reports, etc.

Mobility

Go mobile, sell anywhere and everywhere. manage your day on a single unified mobile app.
Close deals fast, track accounts and approve deals on the go. Get real time views of sales performance with dashboards and reports
Connect with your team instantly, gain quick access to your files when you are away from your computer. Create, view and mange conversations for instant collaboration

Reports & Dashboards

Easily track lead volume, conversion rates, and every part of your pipeline for a real-time view of the state of your business.
Easily develop an update customized sales forecasting reports through drag and drop field , filters and grouping with no IT help
Make critical decisions from anywhere, leverage customer analytics within salesforce CRM to check business metrics from anywhere

Patient Engagement (CRM)

The healthcare landscape is being transformed at a breathtaking speed and will continue to grow as payers, providers, and patients continue to collaborate towards an outcome-based healthcare.

Patient Centric or Patient Engagement initiatives tend to have healthier outcomes resulting from reduced hospitals visit, improved treatment schedules and ultimately improved quality of life for patients living with chronic diseases.

Seerion Consultants are well versed with leading patient engagement practices and solutions including patient portals, online mobile scheduling, telemedicine, customer relationship management and social networking are ready to support our clients in developing efficient patient engagement solutions and processes.

Revenue Cycle Management (RCM)

Healthcare Payers are transforming their revenue cycle management processes to meet the challenges of managed health, regulatory compliance, and patient centric models.

Our consultants are well versed in working with the payer communities including insurers, health plan providers and brokers in adopting a more customer centric approach in improving claims administration, account maintenance and other value-added services.

Electronic Health Record (EHR)

As more patient information becomes digital and the desire of consumers to have mobile access to their health records, the need for collaboration between payers, providers, and patients have never been more critical. The role of EHR data is vital to the success of healthcare organizations.

Our consultants are well versed with EHR process best practices in ensuring our clients are able to successfully standardize electronic health records in a cost effective manner and comply with all the regulations of privacy and interoperability around EHRs.

EPIC

Clinical

Personalized workflows and screens for clinical care
Mobile connectivity for physicians
Best in class clinical data analysis to improve physician productivity and effectiveness
Improved clinical outcomes through predictive analytics and decision support systems

Analytics

Self service dashboards to monitor patient data
Smart data mining across clinical, operational, and financial data
Single web-based user experience
Advance Machine Learning algorithms at point of care

Revenue Cycle

Paperless billing, online bill-pay, self-service payment plans
Single source of patient financial data across hospitals, physician, and post-acute care
Integrated clinical and financial decision support systems for effective and cost-efficient treatments

Interoperability

Extended operability to various providers
Hospitals
Independent practices
Post-acute facilities
Integrated portal link to Community providers

Population health

Patient access to wellness information, appointments, remote monitoring & telehealth
Integration to 3rd party EHR data
Claims based Analytics to manage trends and spends
Web based patient care management portal

MedTech

Patient Engagement

Mobile based patient engagement through MEDITECH MHealth offering
MHealth offering can access and aggregate patient records from multiple supporting institutions into a centralized location
Virtual Care solution allows patient to stay connected regardless of physical or virtual location to their providers

Revenue Cycle Management

Single point of display for billing across ambulatory and acute care
Centralized portal for patient appointments, demographics updates and online pay
Unified user roles-based workflows to ensure efficiencies across account support

Population Health

Robust interoperability providing patient connectivity across communities
Effective value-based care by providing seamless patient health data portability
Leverage the power of BCA ( business care analytics) to identify care gaps across a wide spectrum of providers

Analytics

Business Clinical Analytics (BCA) solution provides self-service analytics through user defined personalized dashboards and drag and drop metrics
Web based data visualization solutions full integrated with MEDITECH EHR
Deep data mining-based algorithms to provide intelligent data insights

Interoperability

MEDITECH -Traverse is an interoperability solution that keeps clinicians and patients connected, no matter where the flow takes them.
Ability to share clinical data across providers and community through secure EHR to EHR link
Exchange patient records and data seamlessly with acute hospitals

Salesforce Health Cloud

Health Cloud

Personalize engagement on a unified, intelligent platform to improve outcomes and reduce costs.
360-degree view of the entire ecosystem, including Providers, Payers, Pharma, MedTech and public sector health
Seamlessly connect data and systems in a meaningful way to scale 1-to-1 engagement with every stakeholder

Patient Engagement

Proactive, direct, and effective patient communications
Multi-channel outreach ensures efficiencies while increasing member reach and action.
Personalized patient communication at scale as patients prepare for their procedures

Patient Journeys

All journeys contain templates for each outreach stage and channel
Stages include appointment scheduling, appointment reminder, missed appointment
Seamless experience across the provider & payer member journey, from acquisition, onboarding, through engagement and retention

Account & Appointment Tracking

Monitor all associated appointments through activity tracking
Keep the patient moving forward from initial lead to patient care and track steps along the way
Care Coordination Manage care in Health Cloud with an initial Care Plan, Patient Card, Chatter, and Timeline

MedTech & Pharma

Bring teams closer to their customers
Transform virtual sales, provider relationships, and patient engagement to accelerate value and drive results.
Achieve commercial excellence by connecting sales, service, marketing, and operations with critical data.

Public Sector Health

Put your community at the center of every government health experience.
Meet your constituents where they are.
Enable staff to make the best decisions possible with insight-driven processes and a 360-degree view of the individuals and families they serve.

Cerner

Clinical

Fully integrated solutions and visibility across multiple areas including
Hospitals and Health Systems
Ambulatory & Critical care
Community Care
Real Time and mobile Health Systems
Imaging and Laboratory

Revenue Cycle Management

Billing, Claims & Contract Management
Case Management
Enterprise Document Management
Health Information Management & Coding
Patient Access
Practice Management Revenue Cycle

Population Health

Community Care Management
Customer Relationship Management
Enterprise Data Warehouse
Patient Engagement
Pre-built Analytics Content & Score Cards

Analytics

EHR system performance
Enterprise Data Warehouse
Hierarchical Condition Categories
Health System Operations
Pre-built Analytic Content

Interoperability

Cerner Health Information Exchange
Common Well Health Alliance
Interoperability
Open Platforms

Life Sciences

Innovation is the name of the game for biotech, pharmaceutical, and medical device companies, but the life sciences landscape has never been more complicated and exciting. Developments in wireless technologies and IOT are allowing medical device companies to provide a high degree of interconnectedness and real time data sharing with healthcare organizations.

Data Collection, and Analytics solutions is providing deep insights and better patient outcomes. Our expertise is the areas medical device data management systems, mobility, business intelligence, and data warehousing enable our clients to provide value-based services, lower costs and create add on revenue sources.

SAP ERP-ECC

SAP Enterprise Resource Planning (SAP ERP)
SAP Supply Chain Management (SAP SCM)
SAP Customer relationship Management (SAP CRM)

SAP Enterprise Asset Management (SAP EAM)
SAP Product Lifecycle Management (SAP PLM)
S/4 HANA

SAP HANA

S/4 HANA Migration
S/4 HANA
Analytics and Acceleration on SAP HANA
SAP Fiori with Mobile Apps
SCM on HANA using HANA IBP

SAP Business Warehouse on SAP HANA migration
Simple Finance
Simple Logistics
Cloud Applications

SAP Analytics

Big Data
Enterprise Information Management
Business Intelligence
Advanced Analytics
Corporate Performance Management

Big Data lake
SAP HANA
SAP IBP
SAP BI

SAP SCM

Sales & Operations Planning
Advance Planning and Optimization APO
Supply Network Collaboration
Event Management

Forecasting and Replenishment
Transportation Management
Manufacturing Operations and Shopfloor control
Integrated Business Planning SAP IBP

Dallas Imbimbo

Board Advisor

Dallas is a Chief Executive Officer at BigRentz and serves on the Seerion Board as a Key advisor. He is one of the dynamic executives in the country, and has been instrumental in developing and growing many businesses in US.

He has leveraged Technologies effectively to create customer centric business models and differentiating from competitors. We value Dallas’s strategic vision and acumen in guiding Seerion in building a sustainable growth based business model.

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Vijayakanth Pagadala, PhD

Board Advisor, Healthcare IT

Vijayakanth Pagadala is a Chief Operating Officer, Entrepreneur and Scientist at Glycan Therapeutics and serves on the Seerion Board as a Key advisor. He provides strategic vision and acumen in guiding Seerion in building a sustainable growth-based business model around Healthcare IT.

As a COO at Glycan, Vijay initiated and led several new commercial products by identifying processes and technology by partnering with different levels across the organization. Played a critical role in negotiating co-development and commercial licensing with international Pharma company. Provided guidance for new product and service business during and reviewed feasibility and cost effectiveness. Strong expertise in API qualification and characterization including analytical testing for preclinical studies

Vijayakanth’s key achievements include:

Principal investigator on multiple grants and contracts from National Institute of Health.
Co-developed and commercialized innovative products and services in the biomedical field.
Led team of scientists in developing a novel synthetic Heparin as anticoagulant drug,
including manufacturing and navigating regulatory pathway (FDA)
Board member of Glycan Therapeutics Corporation, and adjunct faculty at School of Pharmacy, University of North Carolina at Chapel Hill

Vijayakanth earned an Doctor of Philosophy (Ph.D) in Biochemistry and Molecular Biology and also holds a Master of Science in Biotechnology

Promila Pagadala

Board Advisor, Healthcare IT

Promila Pagadala is a Senior Project Leader for translational research at Duke University and serves on the Seerion Board as a Key advisor. Promila is a valuable member of the Seerion company responsible for providing insights and strategies on Healthcare IT to translate the discoveries into patient engagement, regulatory compliance, and best practices around patient centric models.

Promila’s experiences in the biomedical research, especially product development processes, are critical in gaining insights on potential pitfalls and successful strategies to translate the basic discoveries beyond research environments on their path to clinics for improving patient outcomes. She is part of a team that selects projects to align with trends in drug discovery and portfolio goals. As a project leader, Promila supports the research teams by anticipating the needs for resources such as academic and key external partners, regulatory hurdles, and compliance, providing quarterly and annual reporting, and tracking milestone and contractual requirements.

Promila’s key strengths include preclinical, clinical, and regulatory knowledge of digital healthcare device development:

Led preclinical studies to gather evidence for mechanism of action and efficacy of devices, as a research scientist
Certified clinical research professional with experience in clinical trial design and regulations through SOCRA
Certified Project Management Professional through PMCoP

Promila earned an Ph.D. with distinction from Rosalind Franklin University of Medicine and Science. She also holds a Master’s degree in Bio Technology from Panjab University, India where she graduated with honors.

Kameswara Padullaparti (KP)

Director, SAP & Cloud Technologies

Kameswara Padullaparti aka KP, have 20+ years of expertise in Managing, Delivering end-to-end solutions using SAP & Microsoft Technologies and worked with IBM, TechM, CSC & VisualSoft.

KP delivered solutions with client’s like IBM, Shell, Ashland, Air Products, Yara, ONGC India, Unilever, Nestle, Nissan, GSK, Applied Materials, Auto-Desk & Chevron.

KP is source for value-add in creating/maintaining new relations with clients and resources. KP holds double Master degrees in International Business from Pondicherry Central University & Commerce from Andhra University along with other professional accomplishments.

Ravi Devarapalli

Executive, Software & Technology

Ravi has over twenty years’ experience in supporting Fortune 500 clients in the Software and Technology transformation. He brings valuable experience in ensuring our clients technical needs are well understood, this enables Seerion to thoroughly vet candidate capabilities, and contribute to our clients’ success, by delivering hard-to-find talent with an exceptional speed-to-market paradigm.

Ravi has been associated with companies like Medtronic’s, Honeywell, MSD, Chevron, Chevron Philips, Rohm and Haas, Kellogg’s etc.Ravi has been as a trusted advisor to several clients in software and technology space, providing business direction and road maps for business growth.

He has successfully implemented new business strategies, built high performance teams and increased profits; his priority is making sure corporate values are implemented with value engineering, value case realization and creating sustenance models. Ravi holds a Master Degree in Mechanical Engineering from IIT Chicago.

Healthcare

Helping our providers view a compete picture of patient health with Payer participation and transparency

Revenue Cycle Management

Billing, Claims & Contract Management
Case Management
Enterprise Document Management
Health Information Management & Coding
Patient Access
Practice Managementvenue Cycle

Interoperability

Cerner Health Information Exchange
CommonWell Health Alliance
Interoperability
Open Platforms

salesforce solutions

Enterprise Solutions

Enabling Customer Excellence with Salesforce

Solutions We Support

Salesforce Professional Roles

Customer Experience

Employee Engagement

IT Innovation

Public Sector Health and Human Services

Vaccine Management

Connected Customer View

Flexibility & Adaptation

Mobility

Scalability

Security & Trust

Salesforce Sales Cloud

Contact Management

Opportunity Management

Leads Management

Activity Management

Pipeline & Forecast Management

Process Automation

Mobility

Reports & Dashboards